Marsel Spire39%ActiveDubai, UAE
Remote support
Remote support from the VisionHub team for camera and platform issues, with tailored service terms in VisionHub Enterprise.
What it is for: Remote support
The VisionHub team supports every project remotely: tracking camera and platform issues, helping you set up projects and users, and a support chat in the Help center.
A camera stops sending
Camera status tracking and remote diagnosis.
Setting up the project
Help with projects, permissions and services.
Many sites at once
Guaranteed response times (SLA) and tailored terms with VisionHub Enterprise.
What is included
- Real-time tracking of connected camera status.
- Remote diagnosis, coordinated with specialised partners when someone needs to go on site.
- Help setting up projects, permissions and services.
If you need guaranteed response times (SLA) or tailored terms for many projects, they come with VisionHub Enterprise. Ask for it in the demo form.
How it works
Message support
From the chat in the Help Center.
Remote diagnosis
The team checks the camera or the platform remotely.
On site, if needed
Specialised partners are coordinated to step in on site.
Related features
See all- 4G construction camera rentalPlug-and-play 4G camera for rent: UltraHD (4K), true colours and optimised data usage, with no cabling or network on site.
- Project ManagementOnline access with no installation required. Real-time tracking of construction progress. Collaborative and multidisciplinary management. Site geolocation.
See it on a real project
Book a demo, or leave your details and we will call you. Work out the price for your project